Process of the Month: Maintain a Supported Software Catalogue

Process of the Month: Maintain a Supported Software Catalogue: This is another one of those lightning blogs to promote an article I have recently penned for ITAM Review.

ITAM Review – Process of the Month

“Software sprawl” is a phrase I have heard recently in respect of taking charge of your software estate; and that concept of ring-fencing your Software Asset Management efforts is applicable not just to those emergency software vendor-audit based assignments, but to your Software Asset Management Program in general.

If you can limit the amount of software on your IT estate, then you can reap dividends in the following areas:

  • Inventory Management (version control & patch management)
  • PoE Discovery
  • Reconciling
  • End User/Technical Support
  • Information Security (points of entry and exit to the IT estate)


If you don’t believe you are in need of conducting this process, ask yourself:  How many versions of pdf reader software are deployed on your IT Estate?

Of those, how many people have Adobe Acrobat (or an equivalent pdf editor product) but only need it for reading pdfs?

We all like being fit, but we’re loathe to spend the time getting fit!!

Process of the Month: Maintain a Supported Software Catalogue: Update – April 2023:

I’m delighted to announce that after a collaboration with Kylie Fowler of ITAM Intelligence, a new brand has been created in the ITAM space – namely:  ITAM Accelerate.  Here you will find some 44 ITAM processes (32 SAM, 12 HAM) and one use-case of a Software Vendor Audit Process built into a compendium of quality workflows.  Crafted using the ARIS process design methodology and saved in MS Visio, the processes are ideal for any organisation wishing to progress their ITAM maturity.  As a sidebar, we are seeing particular interest from organisations who have bought ServiceNow SAMPro, but then discover that the workflows between SAMPro and the ServiceNow CMDB don’t ship with the product.

To read up on how the ITAM Accelerate Process Kit can bolster your Enterprise Asset Management (EAM) head over to the link in this sentence.  45 workflows for less than the price of one day of a SAM consultant’s time! ITAM best-practice as offered in the kit has just saved you at least £45K.

A video run-through of this (and other processes) is available on our videos page.

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