Having a technical grasp of the capabilities of ServiceNow is vital if an installation of SAMPro is to be successful. From the point of installation, SAMPro sits like a microwave in your kitchen – it is stand alone and performs the basic culinary requirements of any great chef. To realise the true potential of ServiceNow’s… Continue reading SAM Pro – SAM SME – SAM Charter
C-Suite Cheat Sheet Aligning business and IT goals to those of your SAM/ ITAM implementation will be pivotal to long-lasting success. Securing that buy-in from those in authority will be that much easier with this pdf of tips and tricks at your disposal.
Seemingly a life-time ago, I was sailing the high seas on HMS Nottingham – a Type 42 Destroyer. As a member of the white mafia (aka the Supply & Secretariat Branch) it was my job to grease the wheels in respect of all matters administrative. It just so happened that the location of the Ship’s… Continue reading Software Asset Management – What’s missing?