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13 FACTORS TO CONSIDER WHEN CHOOSING A CRM

CRM is Customer Relationship Management. A CRM system brings the customer’s complete history with your business exists with a list of your emails, notes, and appointments in one unit. Companies can gain real-time notifications when customers perform a significant activity—like when they click on a link in your email. It is a goldmine of information …

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SAM & HIPAA

SAM & HIPAA – How HIPAA can lean in…. Introduction: One topic that is dear to all out hearts (and the rest of our body!) is that of health, and the management of our health.  Like any other aspect of life today, technology and data management can determine a positive or negative experience.  Provision of …

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Whitepaper Launch: Using SAM to Create & Maintain your CMDB

Using SAM to Create & Maintain your CMDB – Introduction: Hot on the heels of having created the SAM Global Report for 2018, SAM Charter is looking to strengthen its relationship with Service Management Technology providers.  Of particular interest to us, is ServiceNow.  More recently, their SAM Pro module is gaining wider adoption within their …

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