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ITAM & COVID-19

It wasn’t too long ago that I was deriding someone for linking ITAM with Covid-19 as a desperate means of riding the wave of the current news cycle. How short-sighted of me…. Of course, what this pandemic does serve to highlight is companies’ preparedness in respect of business continuity management.  For those organisations that might …

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The next great challenge in SAM: Managing your SAM Service Provider

Full-on SAM can be a hard-core engagement and perhaps one that demands too much of your staff or your budget to do well.  The great temptation might be to “kick it over the fence” and delegate SAM to a third party, while the operational and fiscal considerations could prove tempting, such an arrangement should be …

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13 FACTORS TO CONSIDER WHEN CHOOSING A CRM

CRM is Customer Relationship Management. A CRM system brings the customer’s complete history with your business exists with a list of your emails, notes, and appointments in one unit. Companies can gain real-time notifications when customers perform a significant activity—like when they click on a link in your email. It is a goldmine of information …

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SAM & HIPAA

SAM & HIPAA – How HIPAA can lean in…. Introduction: One topic that is dear to all out hearts (and the rest of our body!) is that of health, and the management of our health.  Like any other aspect of life today, technology and data management can determine a positive or negative experience.  Provision of …

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