Category: Whitepapers

Do you find that you lurch from one software vendor audit to the next? Is valuable evidence being placed behind impenetrable walls created by staff who (wrongly) believe you can’t see contracts because it would breach confidentiality clauses?

Welcome to this whitepaper on tips, tricks and shortcuts to take you through what’s new in the latest revision of ISO 19770-1. I will look to highlight the primary differences between the 2017 and 2012 version (which has now been retired), and also the evidences and ITAM assets that will support your companies’ efforts in… Continue reading ISO 19770-1: 2017 – Guidance Notes

Critical template processes and walkthroughs every SAM implementation should have.

El último documento técnico de SAM Charter demuestra como aplicar la mejores técnicas de clase mundial relacionadas con el modelamiento BPMN  que soportan y escalan su solución SAM.

SAM Charter’s latest whitepaper demonstrates how to apply best-in-class BPMN modelling techniques to support and scale your SAM solution.

This paper, and the template xlsx file that accompanies it, offers a deep-dive on the merits of creating and maintaining a Supported Software Catalog.  Taking the time to consider the fields and the use cases within your own company will help you to craft a data structure that future-proofs your SAM Framework.