Category: Whitepapers

This new stencil has been refreshed in light of our work on the ITAM Accelerate Process Kit.  It has cleaner lines, with easier to understand decision points. (X, OR, AOR).

Food for thought on how best to implement scalable and consistent SAM, while leveraging a CMDB to facilitate the IT lifecycle. Stood alone, disciplines like the discussed SAM, APM, ITSM and HR will get so far, but combined, they make for a powerful and compelling direction in which to take IT operations.

This report is a review of the building blocks that support effective SAM, so that when costs and calculations are called for, the SAM/ITAM function can provide such data in good faith and to a high degree of accuracy in a timely and systematic fashion.

What does a software recycling function actually look like?

To help you get started, we have several free downloads for you: Take advantage of these free downloads which will help you with your software and IT asset management. Please click on the image to view: Software Asset Management Project Mindmap: This mindmap is offered as a kick-start to your Software Asset Management programme/project to… Continue reading SAM Starter File

Do you find that you lurch from one software vendor audit to the next? Is valuable evidence being placed behind impenetrable walls created by staff who (wrongly) believe you can’t see contracts because it would breach confidentiality clauses?

Welcome to this whitepaper on tips, tricks and shortcuts to take you through what’s new in the latest revision of ISO 19770-1. I will look to highlight the primary differences between the 2017 and 2012 version (which has now been retired), and also the evidences and ITAM assets that will support your companies’ efforts in… Continue reading ISO 19770-1: 2017 – Guidance Notes

Critical template processes and walkthroughs every SAM implementation should have.

El último documento técnico de SAM Charter demuestra como aplicar la mejores técnicas de clase mundial relacionadas con el modelamiento BPMN  que soportan y escalan su solución SAM.

SAM Charter’s latest whitepaper demonstrates how to apply best-in-class BPMN modelling techniques to support and scale your SAM solution.