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SAM Charter: SAM Process Maturity Assessment (SPMA)
The SAM Charter SPMA is designed for organisations to get a taster for SAM maturity. Processes rarely sit in silos, so it’s important to recognise their role in a SAM/ ITAM framework. By adding your name and email address in the boxes below, an email will be sent to kick-start the assessment process. Once completed, this assessment will send you an 8 page report – for free!
What’s so Important about Processes?
Many organisations fall into the trap of buying a SAM tool to make SAM go away. Consequently, vast amounts of capital is spent generating the ELP for the vendor that just stung them in an audit. And so, this confirms that the IT estate hasn’t matured since the original ELP they had to settle on.
Processes are the means by which IT estate data can be gauged for quality and overall SAM maturity. For example: A KPI against your software request process could be time taken to honour the request. However, from a SAM perspective a great KPI would be the cost/ quantity of software requests honoured by the licence pool in the last 30 days. The SAM Charter SPMA will serve to highlight how effort and knowledge management are aligned to performance.
SPMA: What others think
To read about the full assessment, please go to our blog entry to read the testimonial one of our clients recently composed. If you feel that a more detailed analysis is required of your SAM systems and framework, please email [email protected] to gain further information on how one of our partners can help you.
SAM Charter wants to engage with SAM partner organisations to promote the use of the Maturity Assessment further afield. If you believe your organisation could make use of such a platform then please get in touch via: [email protected] entitling your email “Further partner information”.
“SAM Process Maturity Assessment – a wealth of knowledge in bite size chunks”
“This particular SAM Maturity Assessment succeeds in that it engages and guides the organisation or assessor in gradually drafting a sensible and practical roadmap towards a mature and robust ITAM/SAM program… Read the rest of this review“