SAM Surgery

The SAM Surgery is a concentrated investigative experience that will help qualify your SAM goals and provide you with clear reports from which you can springboard your SAM/ITAM programme. Your organization might find itself with a SAM suite already in place, but getting nowhere fast with ITAM.  This is because a SAM suite is a tool, not a solution. Would you expect your thermometer to cure you of your cold? Having a means of recognising what a SAM eco-system looks like is what a SAM Surgery is all about.

Our two-day SAM Surgery is comprised of an on-site or on-line engagement that offers analysis on your SAM strengths and weaknesses and aligns your business and IT goals to Software Asset Management. So from here, your organization will be in the best position to start considering TCO & ROI.

SAM Surgery – The Agenda:

Day one starts with our best-in-class SAM Process Maturity Assessment.  Here we will analyse your existing processes with microscopic precision.  In the afternoon we then review the findings of the assessment, highlighting which of those processes are going to give you greatest value to tackle first.

Day two begins with a run-through of 15 pre-selected ITAM processes of your choosing, so that you know what good looks like.  Then taking the findings from day one, we highlight where your short-term objectives sit within its correct process-position. At this point, SAM project managers have their timeline mapped out for them.  Through processes, they should be pulling people and technology towards SAM goals in unison.

Finally, we provide you with your own copy of the industry-leading ITAM Accelerate SAM & HAM Process Kit – enabling you to create and implement your own unique SAM/ITAM journey in combination with the results the SAM Surgery provides. A point worth noting here: through our training partner (ITAM Accelerate) we are only the second organization in the world to demonstrate how a body of work aligns to ISO 19770-1: 2017. If your organization is reaching for world-class SAM/ ITAM, then the first step starts here – not with the purchase of a SAM Suite.

After our SAM Surgery, every client knows where they stand with the discipline.  They also know the path they need to walk to a safer and more cost-effective IT environment; armed with best-in-class collateral from SAM Charter.  So as to validate this point, we have aligned our process kit to ISO 19770-8: 2020.

Don’t delay – start today to gain a functioning Target Operating Model to rebuff software vendor audits.


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For a very small level of investment, I have
never seen such a sizeable positive change in IT.
— IT Director, London University

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SAM Surgery From SAM Charter – UNLOCKING THE DNA OF IT ASSET MANAGEMENT 138.75 KB 81 downloads

BEST-IN-CLASS ANALYSIS: SAM Charter’s SAM Process Maturity Assessment has been...