Having a technical grasp of the capabilities of ServiceNow is vital if an installation of SAMPro is to be successful. From the point of installation, SAMPro sits like a microwave in your kitchen - it is stand alone and performs the basic culinary requirements of any great chef. To realise the true potential of ServiceNow's ambition of "one platform to rule them all", SAMPro data needs to weave in and out of the workflows that you might have set up for Service Management requirements.
As highlighted in ServiceNow's literature, a SAM SME is required to traverse this discipline and convey best-practice principles in a language that ServiceNow technicians can understand. Download this pdf to see how SAM Charter can help you better than any other company in the SAMPro space.
| File | Action |
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| SAM Pro - SAM SME - SAM Charter.pdf | Download |
